Design Thinking for IoTCovers the principles of design thinking for customer-centric solutions and emphasizes problem-solving over technology sales.
Service Design BasicsIntroduces the basics of service design, including key models and processes, problem framing, co-creation, and customer journey mapping.
Design Thinking as methodologyCovers Design Thinking methodology, emphasizing empathy, problem definition, ideation, prototyping, and testing for user-centered solutions.
Generating and Selecting IdeasDelves into the human brain's creative problem-solving abilities and the importance of clear questions in the design process.
