Publication

ICT Adoption in Executive Training for Development Blending Digital and Physical Communication and Awareness Channels

Denis Gillet, Isabelle Barbara Marie-Hélène Cardia, Adrian Christian Holzer
2019
Conference Papers

Abstract

Digital capacity building is a key policy for states to meet the Sustainable Development Goals. This paper(1) presents one of the actions carried out by the United Nations Conference on Trade and Development (UNCTAD) in collaboration with the Swiss Federal Institute of Technology in Lausanne (EPFL) to tackle the multifaceted digitization challenges in developing and transition economies by introducing blended learning in one of its flagship executive courses. The main outcome is the obvious but generally neglected importance of focusing on the added values, the competence development, and confidence building for all stakeholders to trigger adoption. These objectives are partially tackled by blending digital and physical communication and awareness channels in face-to-face executive training sessions.

Official source

https://infoscience.epfl.ch/entities/publication/b79d713e-876b-4015-8f9c-8eecdc14956f

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Denis Gillet, Isabelle Barbara Marie-Hélène Cardia, Adrian Christian Holzer
2019
Conference Papers

Abstract

Official source

https://infoscience.epfl.ch/entities/publication/b79d713e-876b-4015-8f9c-8eecdc14956f

About this result

Related concepts (15)

Communication

Communication is usually defined as the transmission of information. The term can also refer to the message itself, or the field of inquiry studying these transmissions, also known as communication studies. The precise definition of communication is disputed. Controversial issues are whether unintentional or failed transmissions are included and whether communication does not just transmit meaning but also create it. Models of communication aim to provide a simplified overview of its main components and their interaction.

Interpersonal communication

Interpersonal communication is an exchange of information between two or more people. It is also an area of research that seeks to understand how humans use verbal and nonverbal cues to accomplish a number of personal and relational goals. Interpersonal communication research addresses at least six categories of inquiry: 1) how humans adjust and adapt their verbal communication and nonverbal communication during face-to-face communication; 2) how messages are produced; 3) how uncertainty influences behavior and information-management strategies; 4) deceptive communication; 5) relational dialectics; and 6) social interactions that are mediated by technology.

Nonverbal communication

Nonverbal communication (NVC) is the transmission of messages or signals through a nonverbal platform such as eye contact, facial expressions, gestures, posture, use of objects and body language. It includes the use of social cues, kinesics, distance (proxemics) and physical environments/appearance, of voice (paralanguage) and of touch (haptics). A signal has three different parts to it, including the basic signal, what the signal is trying to convey, and how it is interpreted.

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