Merchandisingdroite|vignette|Le marchandisage peut augmenter le chiffre d'affaires de la distribution. Le marchandisage, ou merchandising en anglais, s'est développé consécutivement à l'essor de la vente en libre-service, où chaque produit doit être exposé convenablement pour qu'il soit en mesure de se « vendre lui-même ».
Buyer decision processAs part of consumer behavior, the buying decision process is the decision-making process used by consumers regarding the market transactions before, during, and after the purchase of a good or service. It can be seen as a particular form of a cost–benefit analysis in the presence of multiple alternatives. Common examples include shopping and deciding what to eat. Decision-making is a psychological construct. This means that although a decision cannot be "seen", we can infer from observable behavior that a decision has been made.
Marketing communicationsMarketing Communications (MC, marcom(s), marcomm(s) or just simply communications) refers to the use of different marketing channels and tools in combination. Marketing communication channels focus on how businesses communicate a message to its desired market, or the market in general. It is also in charge of the internal communications of the organization. Marketing communication tools include advertising, personal selling, direct marketing, sponsorship, communication, public relations, social media, customer journey and promotion.
CompetitionCompetition is a rivalry where two or more parties strive for a common goal which cannot be shared: where one's gain is the other's loss (an example of which is a zero-sum game). Competition can arise between entities such as organisms, individuals, economic and social groups, etc. The rivalry can be over attainment of any exclusive goal, including recognition. Competition occurs in nature, between living organisms which co-exist in the same environment. Animals compete over water supplies, food, mates, and other biological resources.
Commerce de détailLe commerce de détail est le maillon final de la chaîne de distribution. Il se distingue ainsi du commerce en gros. L'activité est double : achat des produits auprès d'un fournisseur, d'un producteur ou d'un importateur, soit directement ou par l'intermédiaire d'un semi-grossiste ; revente de la marchandise à l'unité ou par petite quantité à un client dans un magasin, une boutique ou par correspondance à l'aide d'un catalogue ou d'un site Internet.
